Return Policy and Limited Hardware Warranty

Return Policy

Miselu Inc. (“Miselu” “us” “we” or “our”) offers a 30-day return policy on orders placed from our webstore.  We may accept a longer return period, at our discretion.

If you purchased any products directly offered by Miselu on our website, please contact us at support@miselu.com with your name, address, order number, reason for the return, and we’ll provide you with return shipping instructions.  You will be responsible for the costs of returning your item to us.  Any product being returned must be in its original packaging and returned in a shipping box, together with original proof of purchase or receipt.  Once your return is processed you will receive an email confirming your order has been successfully refunded.  Please note that the original shipping fees (if applicable) are non-refundable.

Limited Hardware Warranty

This Limited Hardware Warranty (“Limited Warranty”) is effective 180 days from the date of original purchase (or date of delivery, as may be required in certain jurisdictions) of your Miselu product, and covers defects in material and workmanship.  Except where prohibited by applicable law, this Limited Warranty is non-transferable and covers only the original product purchaser.  This Limited Warranty does not apply to products not distributed by Miselu or its authorized resellers, or to any product with its serial number defaced, altered or removed.

Miselu does not warrant that use of any Miselu product will be uninterrupted or error-free.

This Limited Warranty does not cover problems or damages associated with (1) normal wear and tear, loss or theft, (2) product shipment for repair, (3) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly, or (4) improper operation or usage not in accordance with product instructions.

How to Obtain Warranty Service

To obtain warranty service, please contact us at support@miselu.com with your name, address, order number, a detailed description of the defect, and we will provide you with a shipping label or other instructions for returning the product to us.  Please include your original proof of purchase or receipt, and package the product securely to avoid damage.

If the defect is covered by this Limited Warranty, Miselu will either repair or replace the product without charge, or issue a full refund, at our discretion.  If the product is repaired or replaced, Miselu will pay the return shipping charges.  Any replacement product will be warranted for the remainder of the original warranty period, or for any additional period of time that may be applicable in your jurisdiction.

This Limited Warranty does not, under any circumstances, cover repairs to, replacement of, or reimbursement for any electronic device or personal property that is not a Miselu product.

Limitation of Liability

ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON OUR HARDWARE PRODUCTS IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE.  Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.

IN ADDITION, MISELU SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF MISELU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  Some jurisdictions do not allow the exclusion or limitation of special, indirect, subsidiary or consequential damages, so the above limitation or exclusion may not apply to you.

You may have additional legal rights under legislations governing the sale of consumer goods in your jurisdiction.  Such rights are not affected by the warranties in this Limited Warranty.

This Limited Warranty is provided exclusively by Miselu. No third party is authorized to make any modification, extension, or addition to this Limited Warranty.

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